Terms& Conditions

reliancesms.com is provided to give our customers and users a clear understanding of what reliancesms.com expects of them while using the service. All users of reliancesms.com services: those who access some of our Services but do not have accounts, as well as those who pay a service fee to subscribe to the Services, must comply with our TOS (Terms of Service).

Use of reliancesms.com
Service constitutes acceptance and agreement to reliancesms.com
TOS (Terms of Service)

We support the uncensored flow of information and ideas over the Internet and do not actively monitor subscriber activity under normal circumstances. Similarly, we do not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the services, except for certain proprietary Web sites. However, in accordance with our TOS (Terms of Service), we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this reliancesms.com
may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this may result in the suspension or immediate termination of either your reliancesms.com
account or other actions as detailed in Section 3 WITHOUT PRIOR NOTICE.
This document is intended to provide a basic understanding of reliancesms.com

Acceptable Use Policy. The following are guidelines for the establishment and enforcement of reliancesms.com
  • Ensure reliable service to our customers
  • Ensure security and privacy of our systems and network, as well as the networks and systems of others
  • Comply with existing laws
  • Maintain our reputation as a responsible service provider
  • Encourage responsible use of the Internet and discourage activities which reduce the usability and value of Internet services
  • Preserve the value of Internet resources as a conduit for free expression and exchange of information
  • Preserve the privacy and security of individual users

reliancesms.com

intends to provide its customers access to everything the Internet has to offer. While reliancesms.com
is firmly committed to the principles of free speech, certain activities that may be damaging to the resources of both reliancesms.com and the Internet and cannot be permitted under the guise of free speech. The resources of reliancesms.com
and the Internet are limited, and abuse of these resources by one user has a negative impact on the entire community.
We do not routinely monitor the activity of accounts except for measurements of system utilization and the preparation of billing records. However, in our efforts to promote good citizenship within the Internet community, we will respond appropriately if we become aware of inappropriate use of our service.
You may not use your server or virtual site to publish material, which reliancesms.com
determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, "material" refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, logos), executable programs, video recordings, and audio recordings.
If a reliancesms.com
account is used to violate the Acceptable Use Policy or our TOS, we reserve the right
to terminate your service without notice. We prefer to advise customers of inappropriate behavior and any necessary corrective action, however, flagrant violations of the Acceptable Use Policy will result in immediate termination of service. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.
As a member of our network community, you must use your Internet access responsibly. If you have any questions regarding this policy, please contact us at info@reliancesms.com

VIOLATIONS OF reliancesms.com ACCEPTABLE USE POLICY The following constitute violations of this AUP:


1. Illegal use: reliancesms.com

services may not be used for illegal purposes, or in support of illegal activities. reliancesms.com reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.
2.Harm to minors: Use of reliancesms.com

service to harm, or attempt to harm, minors in any way, including, but not limited to child pornography. Any account found to host child pornography or linking to the same will be removed from our network immediately without notice. Upon a second violation the account will be immediately terminated without notice. Severe cases can result in immediate termination. Any implication of underage content or misleading information perceived to be child pornography will result in the same penalties. All violations will be reported to the appropriate law enforcement agency. Any account found to host "Lolita" type content or linking to the same will be given one hour to remove the offending content/domain. Upon a second violation the account will be removed from our network immediately without notice. Subsequent violations can result in the termination of the server without notice. Severe cases can result in immediate termination. Any implication of underage content or misleading information perceived to be underage content will result in the same penalties. All violations will be reported to the appropriate law enforcement agency.


3.Copyright or trademark infringement: Use of reliancesms.com

service to transmit any material (by e-mail, uploading, posting, hot linking, directly linking or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software.
4. Collection of personal data: Use of reliancesms.com

service to collect, or attempt to collect, personal information about third parties without their knowledge

5. Fraud: Involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it.
6.Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right: Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.
7.Third Party Accountability: reliancesms.com
subscribers will be held responsible and accountable for any activity by third parties, using their account, that violates guidelines created within the Acceptable Use Policy.

Security
You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee. Therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.

  • Your password provides access to your account. It is your responsibility to keep your password secure.
  • Sharing your password and account access with unauthorized users is prohibited. You should take care to prevent others from using your account since you will be held responsible for such use.
  • Attempting to obtain another user's account password is strictly prohibited, and may result in termination of service.
  • You must adopt adequate security measures to prevent or minimize unauthorized use of your account.
  • You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.
  • Users who violate systems or network security may incur criminal or civil liability.


reliancesms.com

will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.



Network Performance
reliancesms.com

accounts operate on shared resources. Excessive use or abuse of these shared network resources by one customer may have a negative impact on all other customers. Misuse of network resources in a manner which impairs network performance is prohibited by this policy and may result in termination of your account.



You are prohibited from excessive consumption of resources, including CPU time, memory, disk space and session time. You may not use resource-intensive programs which negatively impact other customers or the performances of reliancesms.com

systems or networks. reliancesms.com
reserves the right to terminate or limit such activities.

REPORTING VIOLATIONS OF reliancesms.com

reliancesms.com

requests that anyone who believes that there is a violation of direct the information to the Abuse Department at info@reliancesms.com
  • If available, please provide the following information:
  • The IP address used to commit the alleged violation
  • The date and time of the alleged violation, including the time zone or offset from GMT
  • Evidence of the alleged violation


reliancesms.com

E-mail with full header information provides all of the above, as do system log files. Other situations will require different methods of providing the above information. reliancesms.com
may take any one or more of the following actions in response to complaints:
  • Issue written or verbal warnings
  • Suspend the Member's newsgroup posting privileges
  • Suspend the Member's account
  • Terminate the Member's account
  • Bill the Member for administrative costs and/or reactivation charges
  • Bring legal action to enjoin violations and/or to collect damages, if any, cause by violations

REVISIONS TO THIS ACCEPTABLE USE POLICY

reliancesms.com
reserves the right to revise, amend, , our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service).

Terms of Service

reliancesms.com

services to the Subscriber, subject to the following TOS (Terms of Service).
Use of Service constitutes acceptance and agreement to reliancesms.com
TOS (Terms of Service).

All provisions of this contract are subject to the TOS (Terms of Service) of reliancesms.com

may be changed from time to time at the discretion of the Company. Subscriber understands that change to the AUP by the Company shall not be grounds for early contract termination or non-payment.

This Agreement shall be construed in all respects in accordance with the laws of the state of AP, India.

1.Disclosure to Law Enforcement: The reliancesms.com



specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that the Company may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Subscriber. In addition reliancesms.com
shall have the right to terminate all service set forth in this Agreement.

2.Service Rates: Subscriber acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to Subscriber. Subscriber is aware that the



Company may prospectively change the specified rates and charges from time to time. The promotional offer is contingent upon Company achieving and maintaining its cost of service goals including but not limited to rates charged to company by its suppliers.

3.Payment: Establishment of this service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that


month's service or, on the annual renewal date in case of services purchased annually.

4.Payments and Fees



Checks and Demand Drafts returned for any reason are subject to returned item charge. Service will be interrupted on accounts that reach 7 days past due. Service interrupted for nonpayment may be subject to a reconnect charge fixed at the sole discretion of reliancesms.com

. Accounts not paid by due date may be subject to a late fee at

reliancesms.com
the sole discretion of reliancesms.com . If you desire to cancel your account,30 days before expiry of the account to notify the cancellation would result in services billed and payable for the next period.

5.Refund and Disputes: All payments to reliancesms.com



are non-refundable. This includes any service rendered by reliancesms.com or purchasing any service in online and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 30 days of the time the dispute occurred. If you dispute a charge to your credit card issuer that, in reliancesms.com



sole discretion is a valid charge under the provisions of the TOS, you agree to pay reliancesms.com

an "Administrative Fee" of not less than Rs. 2000 and not more than Rs. 10,000. reliancesms.com



reserves the right to suspend all services provided to the client in such a case till payments are settled.

6.Failure to Pay: The Company may temporarily deny and suspend ALL accounts and services



provided to a customer or terminate this Agreement upon the failure of the customer to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.

7.Account Cancellation:


Requests for canceling accounts may be made in writing with at least 30 days notice but not more than 60 days prior written notice and sent to info@reliancesms.com



Only the authorized account holder or a authorized contact may cancel the account. Authorized contacts are appointed only by the account holder. In the event of cancellation, customer will automatically be billed for any excess usage during the then-current calendar month.

8.Subscriber acknowledges that the service

provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount



equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

9.Support Boundaries: reliancesms.com

provides 24 x 7 technical supports to our subscribers. We limit our technical support to our area of expertise. The following is our guidelines when providing support: reliancesms.com

provides support related to your service. reliancesms.com
does not provide technical support for YOUR customers. If you can email, we encourage you to email support@reliancesms.com for assistance.

10. Opt in subscriber

We send Marketing and promotional Mails/SMS to OPT-IN Subscribers Only ) one can/customer can purchase any sms quantity representing sms packs given where mention bulk sms page. promotional route sms can rech non DND active numbers.transactional route sms can rech DND active numbers including all numbers.

11. Bulksms Prices

bulk sms prices vary from company to company/institution to institution.no equivalent/comparative prices with other companies. our prices depends on our service operators. bulk sms prices changes as operator changing prices. bulk sms validity unlimited as on the day, consumption as on the day validity unlimited .if operator hike prices, then, we can hike the prices, or adjust remaining sms credits as per new hiked prices. no money refundable at any cost.sms credits adjustable.

12. Refund Policy

IMPORTANT NOTICE: *All Payments To reliancesms.com are Non- Refundable* sms are digital products,in this case money should be 100% advance, when obtaining sms accounts. any products obtained from reliancesms.com, advance paid money and balance payment will not be refunded. 30 day money back guarantee: 30 day money back guarantee is applicable only premium bulk sms gateway for india,for valued reason.

13a.Promotional SMS Delivery

promotional bulk sms gateway delivery depends as on the day,as on the time of traffic volume. promotional bulk sms gateway does not give any speed delivery guarantee. it purely depend upon traffic volume on the particular time of sending. promotional sms delivery ratio depends upon pricing ie.5-10 paisa between promotional sms delivery ratio around 40% to 80%.even servers all uptime99.99%.delvery ratio is depending bandwidth level.low price-low bandwidth allotted by operator. no money back guarantee for promotional bulk sms gateway.

13b.Transactional SMS Delivery

transactional bulk sms gateway delivery depends as on the day,as on the time of traffic volume. transactional bulk sms gateway does not give any speed delivery guarantee. it purely depend upon traffic volume on the particular time of sending. no money back guarantee for bulk sms gateway.

13c.Api SMS Delivery

API sms gateway delivery is maximum guarantee,99% uptime, in time delivery.as on the time of traffic volume. api sms gateway does give speed delivery guarantee.

14. Notification of Violation

a. reliancesms.com is under no duty to look at each customer's or user's activities to determine if a violation has occurred

b.First violation: Any User, which reliancesms.com determines to have violated any element of this Acceptable Use Policy, shall receive an email, warning them of the violation. The service may be subject at reliancesms.com

discretion to a temporary suspension pending a User's agreement in writing, to refrain from any further violations.

reliancesms.com
c. Second Violation: Users that reliancesms.com

determines to have committed a second violation of any element of this Acceptable Use Policy shall be subject to immediate suspension or termination of service without further notice.

15.Indemnification: reliancesms.com

wishes to emphasize that in agreeing to the reliancesms.com
Acceptable Use Policy (AUP) and Terms of Service (ToS), customer indemnifies reliancesms.com
for any violation of the Acceptable Use Policy (AUP) and Terms of Service (ToS) that results in loss to reliancesms.com
or the bringing of any claim against reliancesms.com
by any third-party. This means that if reliancesms.com
is sued because of a customer's or a customer of a customer's activity, the customer will pay any damages

16.Miscellaneous Provisions:

You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.

a.A waiver by the Company of any breach of any provision of this Agreement by Subscriber shall not operate as or be construed as a continuing or subsequent waiver thereof or as a
b.Subscriber shall not transfer or assign this Agreement without the prior written consent of the Company. Company may assign Agreement at anytime without consent from or notice to Subscriber. Company reserves right to cancel customers rights under this
c. reliancesms.com
is not responsible for any damages your business may suffer. reliancesms.com
does not make implied or written warranties for any of our services. reliancesms.com
denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by reliancesms.com

17.Responsibility for Content: You, as reliancesms.com

customer, are solely responsible for the content

18.Force Majeure:

Neither party shall lose any rights hereunder or be liable to the other party for damages or losses on account of failure of performance by the defaulting party if the failure is occasioned by any occurrence or contingency beyond its reasonable control, including war, strike, fire, Act of God, earthquake, flood, lockout, embargo, governmental acts or orders or restrictions, failure of suppliers, or any other reason where failure to perform is beyond the reasonable control of the nonperforming party; provided that such party shall use commercially reasonable efforts to promptly mitigate any damages or losses.

19.Demo accounts& Demo panels:

We provide Demo accounts,Demo panels depending of availability.Demo Accounts,Demo Panels may be different from Original sms panels,original sms accounts,Demos provided for only Premium Services.

20.Denial of Service:

We reserve the right to refuse service to anyone at any time for any reason.

21.Price fluctuation:

Price Hike;- .if operator hike prices, then, we can hike the prices, or adjust remaining sms credits as per new hiked prices. No money refundable at any cost.sms credits adjustable.